■ Support Page for
PASSWORD
RESETTER
Forgot your Windows password? Boot from this USB and reset it in minutes — no data loss, no reinstall needed.
⚠ THIS TOOL CANNOT UNLOCK:
Microsoft Online Accounts
If you sign in to Windows with a Microsoft account (an email address like @outlook.com or @gmail.com), this tool will not work. You must reset your password at account.microsoft.com using another device.
BitLocker-Encrypted Drives
If your drive is protected with BitLocker encryption, access to the drive is blocked without the recovery key. This tool cannot bypass BitLocker. Check your Microsoft account at account.microsoft.com for your recovery key.
This tool only works with local Windows accounts on non-encrypted drives.
VIDEO TUTORIAL
Watch the full walkthrough before you start.
STEP 1 — BOOT FROM THE USB
Plug in the USB drive
Insert the DEBOTIX Password Resetter USB into any USB port on your PC.
Restart and enter the Boot Menu
Restart your PC. As soon as the screen goes black, repeatedly press your boot menu key. You'll briefly see it on screen (e.g. "Press F12 for Boot Menu").
Select the USB from the boot list
Use the arrow keys to highlight the entry that shows "USB" or your USB drive name, then press Enter.
Wait for Hiren's BootCD to load
The tool will load automatically. This takes about 30–60 seconds. Do not remove the USB while it loads.
STEP 2 — RESET THE PASSWORD
Open Windows Login Unlocker
Once the Hiren's BootCD desktop loads, find the "Windows Login Unlocker" shortcut on the desktop. Double-click to open it.
Select your Windows installation
The tool will scan your drives and detect your Windows installation automatically. Select it from the list and click OK.
Choose the user account
A list of all local user accounts on that Windows installation will appear. Click on the account you are locked out of.
Unlock or reset the password
Click "Reset Password". You can either clear the password entirely (leave the new password field blank) or set a new one. Click OK to apply.
Remove the USB and restart
Close the tool, remove the USB drive, and restart your PC. You can now log in to your account with the new password — or with no password if you cleared it.
FAQ
Will this delete my files?
No. This tool only resets the login password. Your files, apps, and settings remain completely untouched.
Does it work with Windows 10 and Windows 11?
Yes. The tool works with Windows 7, 8, 10, and 11 on both 32-bit and 64-bit systems.
I see a Secure Boot error
Go into BIOS/UEFI (press F2, DEL, or F10 at startup). Find the "Secure Boot" option and disable it. Save and reboot, then try booting from the USB again.
The USB doesn't appear in my boot menu
Go into BIOS/UEFI and check "Boot Order" or "Boot Priority". Make sure USB is listed above your hard drive. Also try a different USB port.
What if my account is a Microsoft account (online account)?
This tool only works with local Windows accounts. If you sign in with a Microsoft email address, you must reset your password at account.microsoft.com from another device — this USB cannot help with online accounts.
NEED MORE HELP?
Our support team is available via email.